Remote Support Services

Entek_Anniversary_FinalWe are pleased to offer you expert technical assistance on Building Automation Systems, Energy Management Systems or Controls Systems during normal business hours by connecting our computers through a secure environment.

Please simply click on the DOWNLOAD button below and follow the prompts to download the secure program onto your computer. You will be provided with a user name and password once the DOWNLOAD is completed. Please send your user name and password to in order to complete the connection and you will be contacted by the next available controls team member for support.

*All controls related needs after 4:30 pm or on weekends will be addressed the next business day.  For emergency services, please contact (770) 449-1222.



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